Mora, Manuel; Wang, Fen; Gómez, Jorge Marx; … - In: International Journal of Decision Support System … 9 (2017) 2, pp. 56-79
The provision of high-quality educational services is a mandatory objective for Higher Education Institutions (HEIs) nowadays. Consequently, HEIs implement Quality Management System (QMS) process frameworks. A core managerial activity conducted in these QMS is decision making, which impacts the...
