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Explaining and predicting customer churn by monotonic rules induced from ordinal data
Szeląg, Marcin; Słowiński, Roman - In: European journal of operational research : EJOR 317 (2024) 2, pp. 414-424
Persistent link: https://www.econbiz.de/10014635819
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Customer satisfaction prediction in the shipping industry with Hybrid Meta-heuristic approaches
Bekiros, Stelios; Loukeris, Nikolaos; Matsatsinis, Nikolaos - In: Computational economics 54 (2019) 2, pp. 647-667
Persistent link: https://www.econbiz.de/10012134340
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Qualitative analysis of big data in the service sectors
Huang, Chun Che; Liang, Wen Yau; Wen, Dan-Wei; Ting, Ping-Ho - In: The service industries journal 42 (2022) 3/4, pp. 206-224
Persistent link: https://www.econbiz.de/10013167419