ERP systems impact on organizations / Jonas Hedman, Andreas Borell -- Challenging the unpredictable : changeable order management systems / Joachim Berlak, Bernhard Deifel -- ERP system acquisition : a process model and results from an Austrian survey / Edward W.N. Bernroider, Stefan Koch -- The...

The successful implementation and deployment of enterprise resource planning hinges on an organization's understanding of the complex and challenging issues involved in the process. And, the further development of information and communication technologies are presenting more challenges to...