This study focuses primarily on the business operating departments (hereinafter, DMUs) of a case telecom company (hereinafter, the Company) in the northern and eastern areas of Taiwan. In 2007, the Company finished the first stage of its reorganization by consolidating 14 DMUs into 12. In 2011,...

Under a highly competitive market and a dynamic industrial environment, how to evaluate and enhance an integrated circuit (IC) design company’s good performance is important. This paper develops a two-stage data envelopment analysis (DEA) combined intellectual capital theory through financial...

This paper aims to explore the operating efficiency and the benchmark-learning roadmap of the military retail stores for Taiwan's General Welfare Service Ministry (GWSM). This study also presents an extension to the data envelopment analysis (DEA) method, by incorporating the traditional DEA,...