Purpose The objective of this study is to present a binary-valued data envelopment analysis (DEA) theory. The authors’ proposed approach, for the first time, combines binary-valued and integer-valued theories concurrently in the DEA context. To do so, new production possibility sets (PPSs)...

Quality function deployment (QFD) is a proven tool for process and product development, which translates the voice of customer (VoC) into engineering characteristics (EC), and prioritizes the ECs, in terms of customer's requirements. Traditionally, QFD rates the design requirements (DRs) with...