Purpose – The purpose of this paper is to conceptualize data quality (DQ) in the context of business process management and to propose a DQ oriented approach for business process modeling. The approach is based on key concepts and metrics from the data quality management domain and supports...

Purpose – The purpose of the paper is to propose a reference model describing a holistic view of the master data lifecycle, including strategic, tactical and operational aspects. The Master Data Lifecycle Management (MDLM) map provides a structured approach to analyze the master data...