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Development of library services in India : social science information
Agrawal, Surendra P. - 1989 - 1. publ.
Persistent link: https://www.econbiz.de/10013407839
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Implementing capabilities-based quality management and marketing strategies to improve business performance
Mehra, Satish; Coleman, Joshua T. - In: International journal of quality & reliability management 33 (2016) 8, pp. 1124-1137
Persistent link: https://www.econbiz.de/10011606486
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On the application of quality management concepts in education : an example of a Korean classroom
Mehra, Satish; Rhee, Munsung - In: International journal of quality & reliability management 26 (2009) 4, pp. 312-324
Persistent link: https://www.econbiz.de/10009525908
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On adopting quality orientation as an operations philosophy to improve business performance in banking services
Mehra, Satish; Joyal, Aaron D.; Rhee, Munsung - In: International journal of quality & reliability management 28 (2011) 9, pp. 951-968
Persistent link: https://www.econbiz.de/10009405388