Purpose – Noting the scarcity of complexity techniques applied to modelling social systems, this paper attempts to formulate a conceptual model of decision‐making behaviour within the information systems evaluation (ISE) task, against the backdrop of complexity theory....

Purpose – Developments in the world of distributed computing have made possible the successful integration of diverse information systems working in different environments. Electronic government (eGovernment) provides governmental stakeholders with a wealth of information stored at the various...

Purpose – The strategic importance of sourcing is inherent in the positioning of the purchasing operation in a supply chain and supplier evaluation – a crucial step in sourcing – is a complex multicriteria decision making (MCDM) problem. The purpose of this paper is to provide a...

Purpose – This article develops a theoretical framework to investigate the interaction and coordination of decision‐making processes in a supply chain with multiple and inter‐dependent suppliers and customers. Design/methodology/approach – The paper presents three longitudinal case...

Teamwork is increasingly seen as a prerequisite for many job functions within those organisations seeking to sustain total quality management (TQM). However, the daunting task of creating a teamwork environment within many companies is often left to pro‐active senior management that assumes...