Most elements of a pro-poor service are probably embedded in existing product ranges and it looks possible to make them affordable but they need to be offered in ways relevant to the needs of the poor. Allowing the poor to transfer money and make payments via electronic means, particularly...

The issue addressed in this research is whether it is possible to make a pro-poor financial service both affordable and sustainable. It argues sustainability should be possible at the sub-$25 monthly account balances typical of the poor and at a really low monthly fee the poor can afford to pay...