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Seeking efficiency through productisation : a case study of small KIBS participating in a productisation project
Valminen, Katriina; Toivonen, Marja - In: The service industries journal 32 (2012) 1/2, pp. 273-289
Persistent link: https://www.econbiz.de/10009427676
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Demand heterogeneity decomposability, and the coordination of service innovation in multi-unit organizations
Ruutu, Sampsa; Windrum, Paul; Hyytinen, Kirsi; … - In: European review of service economics and management (2018) 1/5, pp. 15-44
Persistent link: https://www.econbiz.de/10012024435
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Renewal of pre-primary education : as an example of user-centric services and resource integration in the public sector
Hyytinen, Kirsi; Toivonen, Marja - In: European review of service economics and management (2018) 1/5, pp. 133-163
Persistent link: https://www.econbiz.de/10012024506