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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
38
Konsumentenverhalten
38
Customer satisfaction
30
Kundenzufriedenheit
27
Malaysia
27
Service quality
20
Online retailing
15
Mobile Anwendung
14
Mobile application
14
Online-Handel
14
Beziehungsmarketing
11
Relationship marketing
11
Emotion
10
Firm performance
9
Unternehmenserfolg
9
Social Web
8
Social web
8
Cognition
7
E-commerce
7
Electronic Commerce
7
Holiday behaviour
7
Job satisfaction
7
Kognition
7
Marketing management
7
Marketingmanagement
7
Urlaubsverhalten
7
Arbeitszufriedenheit
6
Consumer attitudes
6
Creativity
6
Entrepreneurship
6
Entrepreneurship approach
6
Hotel industry
6
Hotellerie
6
Human Resource Management
6
Innovation
6
KMU
6
Kreativität
6
Mobile Marketing
6
Mobile marketing
6
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17
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Collection of articles of several authors
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English
18
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Amin, Muslim
13
Sajad Rezaei
7
Cobanoglu, Cihan
3
Shahijan, Milad Kalantari
3
Ali, Faizan
2
Herjanto, Halimin
2
Naser Valaei
2
Alam, Muhammad
1
Butt, Muhammad Mohsin
1
Fontaine, Rodrigue
1
Gu Manli
1
Huisman, Jeroen
1
Hussain, Dildar
1
Iranmanesh, Mohammad
1
Ismayatim, Wan Faizatul Aniza
1
Kassim, Emilia
1
Moghaddam, Minoo
1
Mohamed, Norshidah
1
Muthukumaran, Mark Arjun
1
Nasharuddin, Siti Zaroha
1
Nizam, Ahmad
1
Okumus, Fevzi
1
Padma Panchapakesan
1
Preece, Christopher Nigel
1
Ryu, Kisang
1
Sze Ling Ng
1
Vinitha Guptan
1
Wan Khairuzzaman Wan Ismail
1
Yahya, Zatilaziya
1
Yoke Moi Oh
1
Zaidi Bin Isa
1
Zaidi Isa
1
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Journal for global business advancement : JGBA
3
Journal of hospitality marketing & management
2
Apps management and e-commerce transactions in real-time
1
Asia-Pacific journal of business administration
1
International journal of Islamic and Middle Eastern finance and management
1
International journal of management concepts and philosophy : IJMCP
1
International review on public and non-profit marketing
1
Journal of hospitality and tourism insights
1
Journal of marketing for higher education
1
Journal of travel and tourism marketing
1
Nankai business review international
1
Services marketing quarterly
1
The international journal of bank marketing : IJBM
1
The service industries journal
1
Tourism review
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ECONIS (ZBW)
18
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1
Exploring online repurchase behavioural intention of university students in Malaysia
Sajad Rezaei
;
Amin, Muslim
- In:
Journal for global business advancement : JGBA
6
(
2013
)
2
,
pp. 92-119
Persistent link: https://www.econbiz.de/10009762828
Saved in:
2
3G post adoption users experience with telecommunications services : a partial least squares (PLS) path modelling approach
Sajad Rezaei
;
Amin, Muslim
;
Moghaddam, Minoo
;
Mohamed, …
- In:
Nankai business review international
7
(
2016
)
3
,
pp. 389-422
Persistent link: https://www.econbiz.de/10011688336
Saved in:
3
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
4
International medical travelers' behavioral intention : an empirical study in Iran
Shahijan, Milad Kalantari
;
Sajad Rezaei
;
Preece, …
- In:
Journal of travel and tourism marketing
32
(
2015
)
5/6
,
pp. 475-502
Persistent link: https://www.econbiz.de/10011386740
Saved in:
5
Marketing public and private higher education institutions : a total experiential model of international student's satisfaction, performance and continues intention
Shahijan, Milad Kalantari
;
Sajad Rezaei
;
Vinitha Guptan
- In:
International review on public and non-profit marketing
15
(
2018
)
2
,
pp. 205-234
Persistent link: https://www.econbiz.de/10011918512
Saved in:
6
Antecedents of apps channel selection : a research proposal
Muthukumaran, Mark Arjun
;
Sajad Rezaei
;
Yoke Moi Oh
;
Gu …
- In:
Apps management and e-commerce transactions in real-time
,
(pp. 252-273)
.
2017
Persistent link: https://www.econbiz.de/10011690506
Saved in:
7
Couqual : assessing overall service quality in courier service industry and the moderating impact of age, gender and ethnicity
Naser Valaei
;
Sajad Rezaei
;
Shahijan, Milad Kalantari
- In:
International journal of management concepts and …
9
(
2015/2016
)
2
,
pp. 144-169
Persistent link: https://www.econbiz.de/10011725393
Saved in:
8
Modelling services continuance intention : evidence from apps stores
Sze Ling Ng
;
Sajad Rezaei
;
Naser Valaei
;
Iranmanesh, …
- In:
Asia-Pacific journal of business administration
16
(
2024
)
2
,
pp. 256-281
Persistent link: https://www.econbiz.de/10014514411
Saved in:
9
Service quality dimension and customer satisfaction : an empirical study in the Malaysian hotel industry
Amin, Muslim
;
Yahya, Zatilaziya
;
Ismayatim, Wan …
- In:
Services marketing quarterly
34
(
2013
)
2
,
pp. 115-125
Persistent link: https://www.econbiz.de/10009745742
Saved in:
10
The influence of physical environment on emotions, customer satisfaction and behavioural intentions in Chinese resort hotel industry
Ali, Faizan
;
Amin, Muslim
- In:
Journal for global business advancement : JGBA
7
(
2014
)
3
,
pp. 249-264
Persistent link: https://www.econbiz.de/10010489181
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