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Do the roles of switching barriers on customer loyalty vary for different types of hotels?
Zhang, Hanqin Qiu; Ye, Haobin; Bai, Billy; Wang, Wei Heng - In: International journal of hospitality management 46 (2015), pp. 89-98
Persistent link: https://www.econbiz.de/10011301991
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Exploring customer experience with budget hotels : dimensionality and satisfaction
Ren, Lianping; Zhang, Hanqin Qiu; Wang, Peilai; Lin, … - In: International journal of hospitality management 52 (2016), pp. 13-23
Persistent link: https://www.econbiz.de/10011442750
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The impact of servicescape on hedonic value and behavioral intentions : the importance of previous experience
Dedeoğlu, Bekir Bora; Bilgihan, Anil; Ye, Haobin; … - In: International journal of hospitality management 72 (2018), pp. 10-20
Persistent link: https://www.econbiz.de/10011872661
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Hotel inspiration : how the substantive servicescape inspires customer satisfaction
Liang, Jianping; Wang, Suying; Ye, Ben Haobin; Tung, … - In: Journal of hospitality & tourism research : JHTR ; the … 48 (2024) 8, pp. 1554-1571
Persistent link: https://www.econbiz.de/10015192891
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The impact of hotel servicescape on customer mindfulness and brand experience : the moderating role of length of stay
Haobin, Ye Ben; Huiyue, Ye; Peng, Li; Fong, Lawrence … - In: Journal of hospitality marketing & management 30 (2021) 5, pp. 592-610
Persistent link: https://www.econbiz.de/10012549287