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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
15
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15
Service quality
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Australia
13
Brand management
11
Australien
9
Markenführung
9
Customer satisfaction
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International marketing
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Dienstleistungsmarketing
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Globalisierung
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Globalization
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International market entry
3
Internationaler Markteintritt
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Internationales Marketing
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11
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Wong, Ho Yin
8
Sultan, Parves
7
Perrone, Anthony
2
Al-jazzazi, Akram
1
Al-jazzazi, Akram Mahmoud
1
Chen, Chien-Chih
1
Hung, Jia-Yi
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Jiang, Like
1
Lan, Yu-Li
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The international journal of bank marketing : IJBM
2
Asia Pacific journal of marketing and logistics
1
Cultural and technological influences on global business
1
International journal of electronic customer relationship management : IJECRM
1
International journal of quality and service sciences
1
International journal of services, economics and management
1
Journal of accounting and public policy
1
Managing service quality : MSQ ; an international journal
1
Strategic marketing in fragile economic conditions
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The journal of brand management : an international journal
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ECONIS (ZBW)
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1
Service quality in higher education : a review and research agenda
Sultan, Parves
;
Wong, Ho Yin
- In:
International journal of quality and service sciences
2
(
2010
)
2
,
pp. 259-272
Persistent link: https://www.econbiz.de/10003996755
Saved in:
2
Service quality in a higher education context : an integrated model
Sultan, Parves
;
Wong, Ho Yin
- In:
Asia Pacific journal of marketing and logistics
24
(
2012
)
5
,
pp. 755-784
Persistent link: https://www.econbiz.de/10009686050
Saved in:
3
Cultural influence on global assessment of higher education service quality : the case of Central Queensland University, Australia
Sultan, Parves
;
Wong, Ho Yin
- In:
Cultural and technological influences on global business
,
(pp. 447-468)
.
2013
Persistent link: https://www.econbiz.de/10009757777
Saved in:
4
An integrated-process model of service quality, istitutional brand and behavioural intentions : the case of a University
Sultan, Parves
;
Wong, Ho Yin
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
5
,
pp. 487-521
Persistent link: https://www.econbiz.de/10010422299
Saved in:
5
How service quality affects university brand performance, university brand image and behavioural intention : the mediating effects of satisfaction and trust and moderating roles of gender and study mode
Sultan, Parves
;
Wong, Ho Yin
- In:
The journal of brand management : an international journal
26
(
2019
)
3
,
pp. 332-347
Persistent link: https://www.econbiz.de/10012060081
Saved in:
6
The antedecents of re-purchase intentions : the service quality perspective
Perrone, Anthony
;
Wong, Ho Yin
- In:
International journal of services, economics and management
5
(
2013
)
3
,
pp. 203-221
Persistent link: https://www.econbiz.de/10010255102
Saved in:
7
The antecedents of word-of-mouth behaviour : the service quality perspective
Wong, Ho Yin
;
Perrone, Anthony
- In:
Strategic marketing in fragile economic conditions
,
(pp. 185-202)
.
2014
Persistent link: https://www.econbiz.de/10010416837
Saved in:
8
Financial reporting consequences of natural disasters : evidence from the impact of resource constraints at audit offices on non-affected clients
Jiang, Like
;
Lau, Sze Man
;
Su, Lixin Nancy
;
Wong, Ho Yin
- In:
Journal of accounting and public policy
41
(
2022
)
6
,
pp. 1-28
Persistent link: https://www.econbiz.de/10013471527
Saved in:
9
Key factors influencing patient loyalty
Lan, Yu-Li
;
Hung, Jia-Yi
;
Chen, Chien-Chih
;
Yao, Cheng-Wen
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 89-102
Persistent link: https://www.econbiz.de/10011687994
Saved in:
10
Banking service quality in the Middle Eastern countries
Al-jazzazi, Akram Mahmoud
;
Sultan, Parves
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
7
,
pp. 688-700
Persistent link: https://www.econbiz.de/10010423913
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