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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
106,147
Konsumentenverhalten
103,704
Theorie
17,052
Theory
16,720
Relationship marketing
13,032
Beziehungsmarketing
13,003
Matching
9,654
Brand management
9,179
Markenführung
9,138
Online-Handel
8,843
Online retailing
8,831
Brand image
8,031
Markenimage
7,991
Customer satisfaction
7,418
Kundenzufriedenheit
7,259
Professional sports
7,214
Social Web
7,210
Social web
7,208
Profisport
7,206
Markenartikel
6,958
Brand
6,951
USA
6,029
Experiment
5,793
Deutschland
5,787
Online-Marketing
5,733
Internet marketing
5,720
United States
5,717
Germany
5,380
Service quality
5,286
Einzelhandel
5,124
Retail trade
5,078
Werbewirkung
5,038
Advertising effects
4,996
Electronic Commerce
4,950
Football
4,887
Fußball
4,847
E-commerce
4,828
Emotion
4,491
Privater Konsum
3,859
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2,875
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901
CC license
150
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608
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80
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74
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67
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47
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34
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Collection of articles of several authors
14
Sammelwerk
14
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9
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9
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5
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5
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5
Sammlung
5
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4
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3
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2
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5,166
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76
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Han, Heesup
42
Mattila, Anna S.
32
Prentice, Catherine
18
Usman, Osly
18
Law, Rob
16
Wong, IpKin Anthony
16
McColl-Kennedy, Janet R.
15
Sharma, Piyush
15
Bilgihan, Anil
13
Prybutok, Victor R.
13
Sparks, Beverley
13
Gong, Taeshik
12
Kim, Woo Gon
12
Söderlund, Magnus
12
Balaji, M. S.
11
Jang, Soocheong (Shawn)
11
Propper, Carol
11
Ahn, Jiseon
10
Grégoire, Yany
10
Gursoy, Dogan
10
Hanks, Lydia
10
Line, Nathaniel D.
10
Miao, Li
10
Qu, Hailin
10
Roy, Sanjit
10
Russell-Bennett, Rebekah
10
Van Vaerenbergh, Yves
10
Wu, Luorong
10
Yi, Youjae
10
Hyun, Sunghyup Sean
9
Lee, Seonjeong
9
Sreejesh, S.
9
Voorhees, Clay M.
9
Wu, Hung-Che
9
Ali, Faizan
8
Amin, Muslim
8
Cobanoglu, Cihan
8
Fan, Alei
8
Fernandes, Teresa
8
Gravelle, Hugh
8
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National Bureau of Economic Research
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Christian-Albrechts-Universität zu Kiel
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Erasmus Research Institute of Management
1
Excellence in Services International Conference <26., 2023, Paisley>
1
Friedrich-Schiller-Universität Jena
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Great Britain / Customs Establishment
1
IGI Global
1
Lunds Universitet / Institutet för Ekonomisk Forskning
1
Marketing Research Symposium <1977, Bloomington, Ind.>
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Springer Fachmedien Wiesbaden
1
Verlag Dr. Kovač
1
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International journal of hospitality management
254
Journal of retailing and consumer services
243
The journal of services marketing
140
Journal of business research : JBR
131
International journal of contemporary hospitality management
116
Journal of hospitality marketing & management
98
The service industries journal
77
Journal of travel and tourism marketing
74
Services marketing quarterly
72
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
62
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
52
Tourism management : research, policies, practice
52
Journal of service research : JSR
50
Journal of service management
49
Service business
46
Cogent business & management
45
Journal of service research
40
Asia Pacific journal of marketing and logistics
39
Journal of hospitality and tourism insights
38
International journal of quality and service sciences
33
Journal of air transport management
33
The international journal of bank marketing : IJBM
32
Total quality management & business excellence
32
Psychology & marketing
31
International journal of services and operations management
29
International journal of services, economics and management
29
Managing service quality : MSQ ; an international journal
29
International journal of quality & reliability management
28
Journal of Islamic marketing
28
Journal of service theory and practice
28
European journal of marketing : EJM
27
The TQM journal : the international review of organizational improvement
26
Journal of service theory and practice : JSTP
25
Marketing intelligence & planning
25
International journal of bank marketing
24
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
23
International journal of electronic marketing and retailing : IJEMR
23
Journal of the Academy of Marketing Science
23
Journal of retailing
22
Journal of strategic marketing
22
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ECONIS (ZBW)
5,238
EconStor
6
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1
The role of service quality and ticket pricing on satisfaction and behavioural intention within professional
football
Biscaia, Rui
;
Correia, Abel
;
Yoshida, Masayuki
- In:
International journal of sports marketing & sponsorship
14
(
2012/13
)
4
,
pp. 301-325
Persistent link: https://www.econbiz.de/10010195352
Saved in:
2
The impact of event quality on fan satisfaction and game
attendance
in the context of professional soccer in Iran
Foroughi, Behzad
;
Khairul Anuar Mohammad Shah
;
Hyun, …
- In:
International journal of sports marketing & sponsorship
15
(
2014
)
3
,
pp. 189-205
Persistent link: https://www.econbiz.de/10010384212
Saved in:
3
The effect of e-service quality on
football
fan satisfaction and fan loyalty toward the websites of their favorable
football
teams
Pool, Javad Khazaei
;
Dehghan, Ali
;
Balouei Jamkhaneh, Hadi
- In:
International journal of e-business research : an …
12
(
2016
)
1
,
pp. 43-57
Persistent link: https://www.econbiz.de/10011446648
Saved in:
4
New sports stadia for Africa? : the impact of sportscape features on
attendance
intentions in sub-Saharan African club
football
Quansah, Tommy Kweku
- In:
European Sport management quarterly : ESMQ
24
(
2024
)
2
,
pp. 404-427
Persistent link: https://www.econbiz.de/10014564376
Saved in:
5
When journalists are consumers : examining effects of media service quality on media members' behavioural intention
Li, Bo
;
Wang, Jerred Junqi
;
Scott, Olan K. M.
;
Yoo, …
- In:
International journal of sport management and marketing …
24
(
2024
)
1
,
pp. 1-22
Persistent link: https://www.econbiz.de/10015066403
Saved in:
6
Dienstleistungsqualität bei professionellen Sportveranstaltungen : Entwicklung und Überprüfung eines Erklärungsmodells
Riedmüller, Florian
-
2003
Persistent link: https://www.econbiz.de/10001724803
Saved in:
7
Service quality and its effects on consumer outcomes : a meta-analytic review in spectator sport
Biscaia, Rui
;
Yoshida, Masayuki
;
Kim, Yu Kyoum
- In:
European Sport management quarterly : ESMQ
23
(
2023
)
3
,
pp. 897-921
Persistent link: https://www.econbiz.de/10014283560
Saved in:
8
Predicting spectators' behavioural intentions in professional
football
: the role of satisfaction and service quality
Theodorakis, Nicholas D.
;
Alexandris, Kostas
;
Tsigilis, …
- In:
Sport management review
16
(
2013
)
1
,
pp. 85-96
Persistent link: https://www.econbiz.de/10009700221
Saved in:
9
The effect of service quality on spectators' behavioral intensions in professional
football
: the role of value and satisfaction
Nikolaos, Papadopoulos G.
;
Theodoros, Kargidis
- In:
International journal of innovation and technology …
19
(
2022
)
5
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014232365
Saved in:
10
Assessment of the service quality measurement model for youth
football
academies
Shi, Yuchen
;
Pyun, Do Young
;
Manoli, Argyro Elisavet
- In:
Sport marketing quarterly : preferred journal of the …
31
(
2022
)
4
,
pp. 305-321
Persistent link: https://www.econbiz.de/10013532071
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