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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Service quality
5
Beschwerdemanagement
3
Cloud Computing
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Cloud computing
3
Complaint management
3
Consumer behaviour
3
Customer satisfaction
3
Fraud
3
Konsumentenverhalten
3
Kundenzufriedenheit
3
Application service provider
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Betrug
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Coping strategy
2
Coping-Strategie
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Data security
2
Datensicherheit
2
Loyalty
2
OR in service industries
2
Partnership
2
Trust
2
Accounting
1
Accounting fraud
1
Attribution
1
Australia
1
Australien
1
Backgewerbe
1
Bakery industry
1
Betriebliches Informationssystem
1
Beziehungsmarketing
1
Bibliometrics
1
Bibliometrie
1
Bilanzdelikt
1
Business intelligence system
1
Confidence
1
Copyright infringement
1
Customer service
1
Dark knowledge
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Data breach
1
Data protection
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Goode, Sigi
4
Brown, Susan A.
1
Fernández, Walter
1
Hoehle, Hartmut
1
Jiang, James J.
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Lin, Chinho
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Venkatesh, Viswanath
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European journal of operational research : EJOR
1
Journal of organizational computing and electronic commerce
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Management information systems : mis quarterly
1
Services marketing quarterly
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ECONIS (ZBW)
4
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A note on service switching : evidence from cloud storage services
Goode, Sigi
- In:
Services marketing quarterly
36
(
2015
)
2
,
pp. 153-172
Persistent link: https://www.econbiz.de/10011289995
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2
Confront, accept or reinterpret? : coping mediation effects on attribution in cloud service failure
Goode, Sigi
- In:
Journal of organizational computing and electronic commerce
30
(
2020
)
4
,
pp. 335-360
Persistent link: https://www.econbiz.de/10012414789
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3
Exploring two explanations of loyalty in application service provision
Goode, Sigi
;
Lin, Chinho
;
Fernández, Walter
;
Jiang, …
- In:
European journal of operational research : EJOR
237
(
2014
)
2
,
pp. 649-657
Persistent link: https://www.econbiz.de/10010379961
Saved in:
4
User compensation as a data breach recovery action : an investigation of the Sony PlayStation Network breach
Goode, Sigi
;
Hoehle, Hartmut
;
Venkatesh, Viswanath
; …
- In:
Management information systems : mis quarterly
41
(
2017
)
3
,
pp. 703-727
Persistent link: https://www.econbiz.de/10011740851
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