Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Back to fundamentals for a suc...
Similar by subject
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Organizational change
33,595
Organisatorischer Wandel
31,194
Qualitätsmanagement
18,755
Quality management
17,079
Theorie
5,014
Theory
4,971
Deutschland
4,603
Germany
4,196
Strategisches Management
3,953
Strategic management
3,680
Lean Production
3,580
Lean production
3,569
Innovation
3,378
Lean Management
3,300
Service quality
3,004
Lean management
2,870
Innovationsmanagement
2,817
Prozessmanagement
2,755
Corporate culture
2,748
Unternehmenskultur
2,702
Business process management
2,535
Innovation management
2,509
Unternehmenserfolg
2,487
Digitalisierung
2,423
Firm performance
2,412
Management
2,374
Digitization
2,323
Führungsstil
2,293
Product quality
2,290
Produktqualität
2,289
Leadership style
2,278
Organisationswandel
2,125
Organizational behaviour
2,027
Verhalten in Organisationen
2,002
Unternehmen
1,991
Industrie
1,915
Manufacturing industries
1,896
Lernende Organisation
1,776
Learning organization
1,775
more ...
less ...
Online availability
All
Undetermined
1,185
Free
588
CC license
82
Type of publication
All
Article
2,193
Book / Working Paper
792
Journal
10
Type of publication (narrower categories)
All
Article in journal
2,002
Aufsatz in Zeitschrift
2,002
Aufsatz im Buch
167
Book section
167
Hochschulschrift
143
Graue Literatur
131
Non-commercial literature
131
Thesis
122
Working Paper
70
Arbeitspapier
69
Collection of articles of several authors
49
Sammelwerk
49
Conference paper
47
Konferenzbeitrag
47
Bibliografie enthalten
33
Bibliography included
33
Case study
32
Fallstudie
32
Konferenzschrift
30
Aufsatzsammlung
23
Amtsdruckschrift
20
Government document
20
Conference proceedings
18
Lehrbuch
10
Textbook
10
Handbook
8
Handbuch
8
Glossar enthalten
4
Glossary included
4
Article
3
Collection of articles written by one author
3
Guidebook
3
Nachschlagewerk
3
Ratgeber
3
Reference book
3
Sammlung
3
Advisory report
2
Fallstudiensammlung
2
Gutachten
2
Interview
2
more ...
less ...
Language
All
English
2,629
German
373
Spanish
2
Czech
1
French
1
Polish
1
Author
All
Bruhn, Manfred
32
Rahman, Zillur
14
Shahin, Arash
14
Talib, Faisal
14
Antony, Jiju
11
Schreier, Gerhard
11
Dahlgaard-Park, Su Mi
10
McFadden, Kathleen L.
10
Cudney, Elizabeth A.
9
Prybutok, Victor R.
9
Qureshi, M. N.
9
Tarí, Juan José
9
Dahlgaard, Jens Jörn
8
Marimon, Frederic
8
Medeiros, Denise Dumke de
8
Melo, Fagner José Coutinho de
7
Zhang, Min
7
Abbott, Lawrence J.
6
Aobdia, Daniel
6
Chakraborty, Subhajit
6
Gremyr, Ida
6
Rust, Roland T.
6
Vrat, Prem
6
Awasthi, Anjali
5
Basu, Rana
5
Benkenstein, Martin
5
Bhola, Prabha
5
Chandrasekaran, Aravind
5
Che, Limei
5
Dwivedi, Yogesh K.
5
Elg, Mattias
5
Gotzamani, Katerina
5
Gowen, Charles, III.
5
Gupta, Ajay
5
He, Zhen
5
Heras-Saizarbitoria, Iñaki
5
Hopp, Wallace J.
5
Kaynak, Hale
5
Kunst, Paul
5
Lemmink, Jos
5
more ...
less ...
Institution
All
Hochschulrektorenkonferenz
19
OECD
8
IGI Global
7
European Commission / Joint Research Centre
6
Springer Fachmedien Wiesbaden
4
European Organization for Quality Control
3
European Parliament / Directorate-General for Internal Policies of the Union
3
Taylor and Francis.
3
World Bank
3
ACA
2
DAAD
2
ENQA
2
European Commission / Directorate-General for Research
2
Forum Bildung
2
Hongkong / Securities and Futures Commission
2
IT Service Management Forum Deutschland
2
Nomos Verlagsgesellschaft
2
Organisation for Economic Co-operation and Development
2
Springer-Verlag GmbH
2
AOK-Bundesverband
1
Abschlusskongress des Projektes Qualitätssicherung <2001, Bonn>
1
American Society for Quality
1
Apprimus Verlag
1
Arbeitsgemeinschaft Katholischer Krankenhäuser Rheinland-Pfalz und Saarland
1
Aspen Systems Corporation
1
Berufliche Fortbildungszentren der Bayerischen Wirtschaft
1
Bildungswerk der Bayerischen Wirtschaft
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Bund-Länder-Kommission für Bildungsplanung und Forschungsförderung
1
Bundesinstitut für Berufsbildung
1
California Agricultural Experiment Station
1
Center for Service Excellence
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsche Gesellschaft für Qualität
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe QM in der Öffentlichen Verwaltung
1
Deutscher Reisebüro-Verband
1
Deutsches Institut für Normung
1
Deutschland / Bundesregierung
1
Deutschland / Deutscher Bundestag
1
Ebs European Business School
1
more ...
less ...
Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
95
International journal of productivity and quality management : IJPQM
76
International journal of quality & reliability management
67
The TQM journal : the international review of organizational improvement
67
Quality management journal : QMJ
49
Total quality management & business excellence
49
International journal of quality and service sciences
42
International journal of services and operations management
33
Auditing : a journal of practice & theory
27
Journal of health organization and management
27
Beiträge zur Hochschulpolitik
23
Health care management review : the journal for health care management research
23
Managerial auditing journal
19
International journal of hospitality management
18
International journal of production research
18
The service industries journal
18
Amfiteatru economic : an economic and business research periodical
16
International journal of business information systems : IJBIS
16
International journal of six sigma and competitive advantage : IJSSCA
16
The accounting review : a publication of the American Accounting Association
16
Benchmarking : an international journal ; BIJ
15
Journal of retailing and consumer services
15
Cogent business & management
14
European research studies
14
International journal of production economics
14
International journal of services and operations management : IJSOM
13
Journal of air transport management
12
Managing service quality : MSQ ; an international journal
12
Benchmarking : an international journal
11
International journal of services and standards
11
International journal of services, economics and management
11
Service business
11
Administrative Sciences : open access journal
10
European journal of operational research : EJOR
10
International journal of auditing : IJA
10
Journal of business research : JBR
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Socio-economic planning sciences : the international journal of public sector decision-making
10
SpringerLink / Bücher
9
Business process management journal
8
more ...
less ...
Source
All
ECONIS (ZBW)
2,984
EconStor
7
OLC EcoSci
4
Showing
1
-
10
of
2,995
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Lean service : a contingency perspective
Fenner, Sophie
;
Netland, Torbjørn H.
- In:
Operations management research : OMR ; advancing …
16
(
2023
)
3
,
pp. 1271-1289
Persistent link: https://www.econbiz.de/10014425904
Saved in:
2
How practice makes sense in healthcare operations : studying sensemaking as performative, material-discursive practice
Hultin, Lotta
;
Mähring, Magnus
- In:
Human relations
70
(
2017
)
5
,
pp. 566-593
Persistent link: https://www.econbiz.de/10011674277
Saved in:
3
Process redesign for time-based emergency admission targets : staff perceptions of the impact on quality of care
Leggat, Sandra G.
;
Gough, Richard
;
Bartram, Timothy
; …
- In:
Journal of health organization and management
30
(
2016
)
6
,
pp. 939-949
Persistent link: https://www.econbiz.de/10011610024
Saved in:
4
LEVERAGING LEAN IN HEALTHCARE : transforming your enterprise into a high quality patient care ... delivery system
PROTZMAN, CHARLES.
-
2018
Persistent link: https://www.econbiz.de/10014498086
Saved in:
5
Deploying Lean Six Sigma framework in a healthcare organisation : a case experience
Swarnakar, Vikas
;
Singh, A. R.
;
Tiwari, Anil Kr
- In:
International journal of six sigma and competitive …
13
(
2021
)
4
,
pp. 412-434
Persistent link: https://www.econbiz.de/10012990442
Saved in:
6
Everything is 5S : a simple yet powerful lean improvement approach applied in a preadmission testing center
Delisle, Dennis R.
;
Freiberg, Valentina
- In:
Quality management journal : QMJ
21
(
2014
)
4
,
pp. 10-22
Persistent link: https://www.econbiz.de/10010426484
Saved in:
7
Examining pathways to safety and financial performance in hospitals : a study of lean in professional service operations
Dobrzykowski, David D.
;
McFadden, Kathleen L.
; …
- In:
Journal of operations management
42/43
(
2016
),
pp. 39-51
Persistent link: https://www.econbiz.de/10011492306
Saved in:
8
Factors in the path from lean to patient safety : Six Sigma, goal specificity and responsiveness capability
McFadden, Kathleen L.
;
Lee, Jung Young
;
Gowen, Charles, III.
- In:
Quality management journal : QMJ
22
(
2015
)
4
,
pp. 37-53
Persistent link: https://www.econbiz.de/10011384436
Saved in:
9
How Lean Six Sigma principles improve hospital performance
Honda, Ana Carolina
;
Bernardo, Vitor Zanetti
;
Gerolamo, …
- In:
Quality management journal : QMJ
25
(
2018
)
2
,
pp. 70-82
Persistent link: https://www.econbiz.de/10011976324
Saved in:
10
Making sense of quality philosophies
Fredriksson, Maria
;
Isaksson, Raine
- In:
Total quality management & business excellence : an …
29
(
2018
)
12
,
pp. 1452-1465
Persistent link: https://www.econbiz.de/10011919007
Saved in:
1
2
3
4
5
6
7
8
9
10
11
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
