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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Service quality
10
Consumer behaviour
4
Customer satisfaction
4
India
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Indien
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Konsumentenverhalten
4
Kundenzufriedenheit
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Regression
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TOPSIS
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Buddhism
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Buddhismus
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Behavioural intentions
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Education
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Private sector banks
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SERVQUAL
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Service
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Social Marketing
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Social marketing
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social marketing
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Choudhury, Koushiki
6
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The international journal of bank marketing : IJBM
2
Asia Pacific journal of marketing and logistics
1
International review on public and non-profit marketing
1
Journal of Asia Pacific business
1
Journal of strategic management education : JSME
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1
A model of quality in the education service sector : an application of TOPSIS
Choudhury, Koushiki
- In:
Journal of strategic management education : JSME
8
(
2012
)
2
,
pp. 77-98
Persistent link: https://www.econbiz.de/10009790848
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2
Service quality and customers' purchase intentions : an empirical study of the Indian banking sector
Choudhury, Koushiki
- In:
The international journal of bank marketing : IJBM
31
(
2013
)
7
,
pp. 529-543
Persistent link: https://www.econbiz.de/10010200804
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3
Service quality and word of mouth : a study of the banking sector
Choudhury, Koushiki
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
7
,
pp. 612-627
Persistent link: https://www.econbiz.de/10010423924
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4
Service quality dimensionality : a study of the Indian banking sector
Choudhury, Koushiki
- In:
Journal of Asia Pacific business
8
(
2007
)
4
,
pp. 21-38
Persistent link: https://www.econbiz.de/10003615907
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5
Evaluating customer-perceived service quality in business management education in India : a study in topsis modeling
Choudhury, Koushiki
- In:
Asia Pacific journal of marketing and logistics
27
(
2015
)
2
,
pp. 208-225
Persistent link: https://www.econbiz.de/10010532599
Saved in:
6
The influence of customer-perceived service quality on customers’ behavioural intentions : a study of public and private sector banks, class and mass banking and consumer policy implications
Choudhury, Koushiki
- In:
International review on public and non-profit marketing
11
(
2014
)
1
,
pp. 47-73
Persistent link: https://www.econbiz.de/10010338719
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