Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Warmth and conformity : the ef...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Consumer behaviour
67
Konsumentenverhalten
66
Theorie
43
Theory
43
China
38
Portfolio selection
19
Portfolio-Management
19
Risiko
19
Risk
19
Experiment
15
Lieferkette
14
Supply chain
14
Cognition
12
Coronavirus
12
Kognition
12
Service quality
11
Advertising effects
9
Mathematical programming
9
Mathematische Optimierung
9
Werbewirkung
9
Corporate Social Responsibility
8
Corporate social responsibility
8
Emotion
8
Forecasting model
8
Perception
8
Prognoseverfahren
8
Wahrnehmung
8
Brand management
7
Decision
7
Decision under uncertainty
7
Entscheidung
7
Entscheidung unter Unsicherheit
7
Holiday behaviour
7
Impact assessment
7
Innovation
7
Markenführung
7
Productivity
7
Produktivität
7
Social relations
7
more ...
less ...
Online availability
All
Undetermined
7
Free
1
Type of publication
All
Article
11
Type of publication (narrower categories)
All
Article in journal
10
Aufsatz in Zeitschrift
10
Aufsatz im Buch
1
Book section
1
Reprint
1
Language
All
English
11
Author
All
Zhang, Meng
4
Gursoy, Dogan
2
Huang, Xiankai
2
Li, Nao
2
Pan, Mengqiang
2
Wyer, Robert S.
2
Aggarwal, Pankaj
1
Au, Kevin Y.
1
Ching, Wai Ki
1
Choi, Sin-man
1
Fock, Henry
1
Huang, Xiaowen
1
Huang, Ximin
1
Hui, Michael K.
1
Ko, John C. W.
1
Law, Rob
1
Li, Leyan
1
Li, Ran
1
Lin, Hongxia
1
Phang, Soon-Yeow
1
Sengupta, Jaideep
1
Song, Bo
1
Su, Lei
1
Wan, Lisa C.
1
Wong, IpKin Anthony
1
Wu, Peipei
1
Wu, Xuanjin
1
Yan, Dengfeng
1
Zhang, Binru
1
more ...
less ...
Published in...
All
International journal of hospitality management
3
Information technology & tourism
1
International journal of auditing : IJA
1
International journal of production research
1
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
Journal of consumer research : JCR ; an interdisciplinary journal
1
Journal of hospitality marketing & management
1
Psychology & marketing
1
The impact of culture
1
more ...
less ...
Source
All
ECONIS (ZBW)
11
Showing
1
-
10
of
11
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Package size and perceived quality : the intervening role of unit price perceptions
Yan, Dengfeng
;
Sengupta, Jaideep
;
Wyer, Robert S.
- In:
Journal of consumer psychology : JCP : the official …
24
(
2014
)
1
,
pp. 4-17
Persistent link: https://www.econbiz.de/10010359888
Saved in:
2
The contrasting influences of incidental anger and fear on responses to a service failure
Su, Lei
;
Wan, Lisa C.
;
Wyer, Robert S.
- In:
Psychology & marketing
35
(
2018
)
9
,
pp. 666-675
Persistent link: https://www.econbiz.de/10011970127
Saved in:
3
Effects of social interaction flow on experiential quality, service quality and satisfaction : moderating effects of self-service technologies to reduce employee interruptions
Wu, Xuanjin
;
Gursoy, Dogan
;
Zhang, Meng
- In:
Journal of hospitality marketing & management
30
(
2021
)
5
,
pp. 571-591
Persistent link: https://www.econbiz.de/10012549286
Saved in:
4
Impact of customer-to-customer interactions on overall service experience : a social servicescape perspective
Lin, Hongxia
;
Gursoy, Dogan
;
Zhang, Meng
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241876
Saved in:
5
Retail karma : how our shopping sins influence evaluation of service failures
Li, Ran
;
Zhang, Meng
;
Aggarwal, Pankaj
- In:
Journal of consumer research : JCR ; an …
51
(
2025
)
5
,
pp. 1027-1046
Persistent link: https://www.econbiz.de/10015338642
Saved in:
6
Driven by technology or sociality? : use intention of service robots in hospitality from the human-robot interaction perspective
Song, Bo
;
Zhang, Meng
;
Wu, Peipei
- In:
International journal of hospitality management
106
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013383261
Saved in:
7
Empowerment effects across cultures
Hui, Michael K.
;
Au, Kevin Y.
;
Fock, Henry
-
2009
Persistent link: https://www.econbiz.de/10003835642
Saved in:
8
Service attribute prioritization based on the marginal utility of attribute performance
Pan, Mengqiang
;
Li, Nao
;
Law, Rob
;
Huang, Xiankai
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014440006
Saved in:
9
Inducing high service capacities in outsourcing via penalty and competition
Ching, Wai Ki
;
Choi, Sin-man
;
Huang, Ximin
- In:
International journal of production research
49
(
2011
)
15/17
,
pp. 5169-5182
Persistent link: https://www.econbiz.de/10009261892
Saved in:
10
Asymmetrical impact of service attribute performance on consumer satisfaction : an asymmetric impact-attention-performance analysis
Pan, Mengqiang
;
Li, Nao
;
Huang, Xiankai
- In:
Information technology & tourism
24
(
2022
)
2
,
pp. 221-243
Persistent link: https://www.econbiz.de/10013433711
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
