Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
An investigation into service...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Customer satisfaction
8
Kundenzufriedenheit
8
India
6
Service quality
6
Beziehungsmarketing
5
Indien
5
Relationship marketing
5
Consumer behaviour
4
Konsumentenverhalten
4
Customer loyalty
3
Customer retention
3
Kundenbindung
3
Bank
2
Business start-up
2
Entrepreneurs
2
Entrepreneurship
2
Entrepreneurship approach
2
Frauen
2
Ländlicher Raum
2
Motivation
2
Rural area
2
Unternehmensgründung
2
Unternehmer
2
Unternehmerinnen
2
Weibliche Arbeitskräfte
2
Women
2
Women entrepreneurs
2
Women workers
2
management education
2
private management institutions
2
Advocacy Index
1
Antecedents
1
Arbeitszufriedenheit
1
Artificial intelligence
1
Authenticity
1
BR Report (BRR)
1
Banarasi silk
1
Banking Industry
1
Berichtswesen
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
6
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Language
All
English
6
Author
All
Rai, Alok Kumar
5
Srivastava, Medha
4
Rai, Alok Kr.
1
Yadav, Manish Kumar
1
Published in...
All
IIMB management review
1
International journal of education economics and development
1
Metamorphosis : a journal of management research
1
Paradigm : the journal of Institute of Management Technology
1
The IUP journal of marketing management : IJMM
1
The marketing review
1
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Inter-scale assessment & comparison of customer loyalty in banking industry : an empirical study
Rai, Alok Kumar
;
Srivastava, Medha
- In:
Metamorphosis : a journal of management research
12
(
2013
)
2
,
pp. 67-85
Persistent link: https://www.econbiz.de/10010370461
Saved in:
2
Evidence on customer loyalty relationships : an appraisal
Srivastava, Medha
;
Rai, Alok Kumar
- In:
The marketing review
15
(
2015
)
1
,
pp. 83-115
Persistent link: https://www.econbiz.de/10011407083
Saved in:
3
Impact of teachers' motivation on students' satisfaction : a study of management institutions
Rai, Alok Kumar
;
Srivastava, Medha
- In:
International journal of education economics and development
4
(
2013
)
4
,
pp. 357-370
Persistent link: https://www.econbiz.de/10010338839
Saved in:
4
An assessment of the mediating effect of customer satisfaction on the relationship between service quality and customer loyalty
Yadav, Manish Kumar
;
Rai, Alok Kumar
- In:
The IUP journal of marketing management : IJMM
18
(
2019
)
3
,
pp. 7-23
Persistent link: https://www.econbiz.de/10012111266
Saved in:
5
Service quality gap analysis in Indian banks : an empirical study
Rai, Alok Kumar
- In:
Paradigm : the journal of Institute of Management Technology
13
(
2009
)
2
,
pp. 29-35
Persistent link: https://www.econbiz.de/10009155095
Saved in:
6
Mechanics of engendering customer loyalty : a conceptual framework
Srivastava, Medha
;
Rai, Alok Kr.
- In:
IIMB management review
30
(
2018
)
3
,
pp. 207-218
Persistent link: https://www.econbiz.de/10012028972
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
