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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
7
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Yoon, Sung-Joon
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Journal of hospitality marketing & management
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The service industries journal
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Service orientation: its impact on business performance in the medical service industry
Yoon, Sung-Joon
;
Choi, Dong-Choon
;
Park, Jong Won
- In:
The service industries journal
27
(
2007
)
3/4
,
pp. 371-388
Persistent link: https://www.econbiz.de/10003501903
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Does customer experience management pay off? : evidence from local versus global hotel brands in South Korea
Yoon, Sung-Joon
;
Lee, Hyong-june
- In:
Journal of hospitality marketing & management
26
(
2017
)
6
,
pp. 585-605
Persistent link: https://www.econbiz.de/10011754045
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