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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
17
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Croatia
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Brand management
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Markenführung
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Hotel industry
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Hotellerie
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Markenartikel
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Service quality
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Customer satisfaction
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Geschlecht
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Kundenzufriedenheit
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Nachhaltige Entwicklung
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Satisfaction
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Students
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Brand equity
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Confidence
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Destination management
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Destinationsmanagement
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Šerić, Maja
4
Arnerić, Josip
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Berenguer Contrí, Gloria
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Fayos-Gardó, Teresa
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Gil Saura, Irene
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Krešić, Damir
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Mikulić, Josip
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Moliner-Velázquez, Beatriz
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Pivčević, Smiljana
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Praničević, Daniela Garbin
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality and tourism insights
1
Selected papers July 2011 Business & Economics Society International Conference ; Volume 2, issue 1
1
The international review of retail, distribution and consumer research
1
The journal of brand management : an international journal
1
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ECONIS (ZBW)
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Technological innovation as the hotel's processes quality factor : the case of the Croatian hotel sector
Praničević, Daniela Garbin
;
Pivčević, Smiljana
; …
-
2011
Persistent link: https://www.econbiz.de/10011931099
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2
A cross-cultural study on perceived quality in upscale hotels in Italy and Croatia
Šerić, Maja
- In:
Journal of hospitality and tourism insights
1
(
2018
)
4
,
pp. 340-366
Persistent link: https://www.econbiz.de/10011924290
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3
Analysing the fulfilment of service recovery paradox in retailing
Fayos-Gardó, Teresa
;
Moliner-Velázquez, Beatriz
; …
- In:
The international review of retail, distribution and …
27
(
2017
)
4
,
pp. 369-389
Persistent link: https://www.econbiz.de/10011772407
Saved in:
4
The factor structure of medical tourist satisfaction : exploring key drivers of choice, delight, and frustration
Mikulić, Josip
;
Krešić, Damir
;
Šerić, Maja
- In:
Journal of hospitality & tourism research : JHTR ; the …
45
(
2021
)
8
,
pp. 1489-1512
Persistent link: https://www.econbiz.de/10012624209
Saved in:
5
The causal relationship between store equity and loyalty : testing two alternative models in retailing
Gil Saura, Irene
;
Šerić, Maja
;
Ruiz-Molina, María Eugenia
- In:
The journal of brand management : an international journal
24
(
2017
)
2
,
pp. 193-208
Persistent link: https://www.econbiz.de/10011724575
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