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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Development policy review
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World development : the multi-disciplinary international journal devoted to the study and promotion of world development
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Engagement with non-state services providers in fragile states : reconciling state-building and service delivery
Batley, Richard
;
McLoughlin, Claire
- In:
Development policy review
28
(
2010
)
2
,
pp. 131-154
Persistent link: https://www.econbiz.de/10015156086
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The politics of public services : a service characteristics approach
Batley, Richard
;
McLoughlin, Claire
- In:
World development : the multi-disciplinary …
74
(
2015
),
pp. 275-285
Persistent link: https://www.econbiz.de/10011525959
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