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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Consumer behaviour
28
Konsumentenverhalten
28
Portugal
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Beziehungsmarketing
10
Online retailing
10
Online-Handel
10
Relationship marketing
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Multinationales Unternehmen
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Transnational corporation
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Unternehmensnetzwerk
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Globalisierung
7
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International market entry
7
Internationaler Markteintritt
7
Lieferantenmanagement
7
Social Web
7
Social web
7
Supplier relationship management
7
Customer satisfaction
6
E-commerce
6
Electronic Commerce
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Kundenzufriedenheit
6
Strategic management
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Strategisches Management
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satisfaction
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China
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Emotion
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International business cooperation
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Internationale Unternehmenskooperation
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Marketing management
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Marketingmanagement
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Purchase intention
5
Brand management
4
Brasilien
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Brazil
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Confidence
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Consumer behavior
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Brito, Carlos Henrique Figueiredo e Melo de
2
Silva, Susana C.
2
Cabral, José S.
1
Carvalho, Claudia
1
Carvalho, Cláudia
1
Coelho, Filipe
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Duarte, Paulo
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Saha, Swapan Kumar
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International journal of retail and distribution management
1
International review on public and nonprofit marketing : official publication of the International Association on Public and Nonprofit Marketing
1
Journal of internet commerce
1
Public management review
1
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ECONIS (ZBW)
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The role of online experience in the relationship between service convenience and future purchase intentions
Saha, Swapan Kumar
;
Duarte, Paulo
;
Silva, Susana C.
; …
- In:
Journal of internet commerce
22
(
2023
)
2
,
pp. 244-271
Persistent link: https://www.econbiz.de/10014288101
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2
Do goal orientations really influence performance?
Sousa, Carlos M. P.
;
Coelho, Filipe
;
Silva, Susana C.
- In:
International journal of retail and distribution management
51
(
2023
)
2
,
pp. 262-283
Persistent link: https://www.econbiz.de/10013552702
Saved in:
3
Towards a conceptual model for assessing the quality of public services
Carvalho, Claudia
;
Brito, Carlos Henrique Figueiredo e …
- In:
International review on public and nonprofit marketing …
7
(
2010
)
1
,
pp. 69-86
Persistent link: https://www.econbiz.de/10003979170
Saved in:
4
Assessing users' perceptions on how to improve public services quality
Carvalho, Cláudia
;
Brito, Carlos Henrique Figueiredo e …
- In:
Public management review
14
(
2012
)
4
,
pp. 451-472
Persistent link: https://www.econbiz.de/10009565905
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