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~subject:"Dienstleistungsqualität"
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Beyond revenue diversification : service diversification and service costs in nonprofit acute care hospitals
Lu, Jiahuan
;
Shon, Jongmin
;
Park, Young Joo
- In:
Nonprofit management & leadership
33
(
2022
)
2
,
pp. 427-440
Persistent link: https://www.econbiz.de/10013463458
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2
The diverse effects of private competitors on public service performance : evidence from New Jersey's school system
Shon, Jongmin
;
Jilke, Sebastian
- In:
International public management journal
25
(
2022
)
5
,
pp. 722-740
Persistent link: https://www.econbiz.de/10013370453
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3
Investigating the moderating role of education on a structural model of restaurant performance using multi-group PLS-SEM analysis
Lee, Craig
;
Hallak, Rob
- In:
Journal of business research : JBR
88
(
2018
),
pp. 298-305
Persistent link: https://www.econbiz.de/10011869754
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4
Airline and hotel loyalty programme diversity and choice : effects of personality, cultural, and socio-demographic factors
Su, Yu
;
Lee, Craig
;
Lovelock, Brent
- In:
Journal of travel and tourism marketing
40
(
2023
)
8
,
pp. 653-677
Persistent link: https://www.econbiz.de/10014447621
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