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~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Conceptions of patients and their roles in healthcare : insights from everyday practice and service improvement : guest editorial
McDermott, Aoife
;
Pedersen, Anne Reff
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 194-206
Persistent link: https://www.econbiz.de/10011580647
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2
Making service improvement happen : the importance of social context
McDermott, Aoife
;
Keating, Mary A.
- In:
The journal of applied behavioral science
48
(
2012
)
1
,
pp. 62-92
Persistent link: https://www.econbiz.de/10009513952
Saved in:
3
From bipartite to tripartite devolved HRM in professional service contexts : evidence from hospitals in three countries
McDermott, Aoife
;
Fitzgerald, Louise
;
Van Gestel, Nicolette
- In:
Human resource management
54
(
2015
)
5
,
pp. 813-831
Persistent link: https://www.econbiz.de/10011386403
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