Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Academic Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungssektor"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
An analytical methodology for...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungssektor
Customer satisfaction
7
Dienstleistungsqualität
7
Kundenzufriedenheit
7
Quality management
7
Qualitätsmanagement
7
Service quality
7
Beziehungsmarketing
5
Relationship marketing
5
Taiwan
5
Strategic management
4
Strategisches Management
4
Balanced Scorecard
3
Balanced scorecard
3
Consumer behaviour
3
Konsumentenverhalten
3
AHP
2
AHP approach
2
AHP-Verfahren
2
Betriebliche Wertschöpfung
2
Competitive advantage
2
Customer value
2
Erfolgsfaktor
2
GRA
2
KMU
2
Kundenwert
2
SEM
2
SERVQUAL
2
SME
2
Service industry
2
Structural equation model
2
Strukturgleichungsmodell
2
Success factor
2
Value creation
2
Wettbewerbsvorteil
2
analytical hierarchy process
2
equipment evaluation
2
equipment purchasing
2
equipment selection
2
grey relational analysis
2
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Cheng, Lai-yu
1
Lin, Chiuhsiang Joe
1
Yang, Ching-Chow
1
Yang, Ching-chow
1
Yang, King Jang
1
Published in...
All
Total quality management & business excellence
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A typology of customer variability and employee variability in service industries
Yang, Ching-chow
;
Cheng, Lai-yu
;
Lin, Chiuhsiang Joe
- In:
Total quality management & business excellence : an …
26
(
2015
)
7/8
,
pp. 825-839
Persistent link: https://www.econbiz.de/10011388421
Saved in:
2
The analyses of critical success factors for service industries to develop service brands
Yang, Ching-Chow
;
Yang, King Jang
- In:
Total quality management & business excellence
31
(
2020
)
7/8
,
pp. 800-813
Persistent link: https://www.econbiz.de/10012256662
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
