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~subject:"Dienstleistungssektor"
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Dienstleistungssektor
Quality management
8
Qualitätsmanagement
8
Graph theory
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Graphentheorie
5
Benchmarking
4
Erfolgsfaktor
4
India
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Success factor
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AHP approach
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AHP-Verfahren
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Indien
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Multi-criteria analysis
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Multikriterielle Entscheidungsanalyse
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Produktionssystem
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Service industry
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Bibliometrie
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Business process management
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Continuous improvement
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Critical success factors
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Critical success factors (CSFs)
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Decision support systems
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Effectiveness
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Gruppenentscheidung
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ISM
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Lieferantenbewertung
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MICMAC
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Management information system
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Management-Informationssystem
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Multi-criteria decision-making (MCDM)
2
Operations management
2
Performance measurement
2
Performance-Messung
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Product life cycle
2
Production management
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Produktlebenszyklus
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Grover, Sandeep
3
Bhupender Singh
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Vikram Singh
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Sharma, Santosh Kumar
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Sharma, Vivek
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International journal of process management and benchmarking : IJPMB
1
International journal of six sigma and competitive advantage : IJSSCA
1
Managerial auditing journal
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ECONIS (ZBW)
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An empirical study of benchmarking evaluation using MCDM in service industries
Bhupender Singh
;
Grover, Sandeep
;
Vikram Singh
- In:
Managerial auditing journal
32
(
2017
)
2
,
pp. 111-147
Persistent link: https://www.econbiz.de/10011619809
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2
A novel hybrid model for selection of benchmarking technique in Indian service industries
Bhupender Singh
;
Grover, Sandeep
;
Vikram Singh
- In:
International journal of process management and …
7
(
2017
)
4
,
pp. 409-436
Persistent link: https://www.econbiz.de/10011857481
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3
Applicability of quality tools and techniques in manufacturing and service organisations : a comprehensive survey
Sharma, Vivek
;
Grover, Sandeep
;
Sharma, Santosh Kumar
- In:
International journal of six sigma and competitive …
12
(
2020
)
1
,
pp. 37-58
Persistent link: https://www.econbiz.de/10012256947
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