Purpose – Using the case study of a small firm this research study aims to understand the actions required for diffusion of an innovation in a small firm. Design/methodology/approach – The research used a qualitative approach involving interviews, referring to archival documentation and...

Diffusing tacit knowledge, a transparent and subjective form of knowledge, needs an individual’s ability to externalize and sharing of this knowledge. This paper proposes a framework for the diffusion of tacit knowledge by using the concept of meta‐abilities. The argument of this research is...