Many digital platforms implement feedback mechanisms as a means to control the behavior of their users. However, there is a lack of theoretical explanation regarding the interrelation between design characteristics of feedback mechanisms and their effects. In this study, we interpret feedback...

Objectives of platform research: A co-citation and systematic literature review analysis -- Digitale Plattformen aus industrieökonomischer Sicht -- How to design trust on market platforms? -- Digitale Plattformen in der Logistikbranche am Beispiel der Lademittel-Plattform der swoplo AG --...

Consumer-generated reviews play a decisive role in creating trust and facilitating transactions on digital platforms. However, prior research shows various problems, e.g., only a small number of consumers providing reviews, fake reviews, and inconsistent reviews. We use an experiment in the...