Digital technology is rapidly changing the organisation of work. On form of digital work is crowd work that is gaining increasing importance in the field of software development. However, only few platforms are able to sustainably create and capture value. We therefore provide an examination of...

In recent years many companies have started integrating their customers into product and service development processes. This phenomenon is known as Open Innovation (OI). In OI research, especially the integration of customers into the early stages of product or service innovation has caught a...

Traditionally, the metaverse has been defined as a virtual reality space in which users can interact with a computer-generated environment and other users. Nowadays, it is much more than that—the metaverse can be described as a variety of digital platforms and ecosystems, with each ecosystem...

Unternehmen setzen zunehmend interne Crowd Work als ein agiles und innovatives Prinzip zur Arbeitsorganisation ein. Orchestriert durch eine spezielle IT-Plattform agiert die Belegschaft hierbei als ein Pool interner Crowd-Worker/innen, auf die im Leistungserstellungsprozess flexibel zugegriffen...

The competitiveness of organizations and whole economies depends on how successfully they are able to cope with the digital transformation and new technological trends. In the area of digital work, crowdworking platforms emerged as intermediaries that support a new form of service delivery and...