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The future of work : understanding the effectiveness of collaboration between human and digital employees in service
Le, Khanh Bao Quang; Sajtos, Laszlo; Kunz, Werner H.; … - In: Journal of service research 28 (2025) 1, pp. 186-205
Persistent link: https://www.econbiz.de/10015386519
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Corporate digital responsibility (CDR) in the age of AI : implications for interactive marketing
Kunz, Werner H.; Wirtz, Jochen - In: Journal of research in interactive marketing : … 18 (2024) 1, pp. 31-37
Persistent link: https://www.econbiz.de/10014475060
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Digital transformation : a multidisciplinary perspective and future research agenda
Paul, Justin; Ueno, Akiko; Dennis, Charles; Alamanos, … - In: International journal of consumer studies 48 (2024) 2, pp. 1-28
Persistent link: https://www.econbiz.de/10014531556
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The ethical edge : understanding corporate digital responsibility in organizations
Paluch, Stefanie; Pitardi, Valentina; Kunz, Werner H. - In: Organizational dynamics : a quarterly review of … 53 (2024) 2, pp. 1-4
Persistent link: https://www.econbiz.de/10014556763
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ChatGPT and service : opportunities, challenges, and research directions
Sigala, Marianna; Ooi, Keng-Boon; Tan, Garry Wei-Han; … - In: Journal of service theory and practice 34 (2024) 5, pp. 726-737
Persistent link: https://www.econbiz.de/10015055448