Maingi, Shem Wambugu; Wachira, Hildah Mumbi - In: Tourism through troubled times : challenges and …, (pp. 21-38). 2022
Purpose Kenyan Small and Medium-sized Tourism Enterprises (SMTEs) have been highly affected by the COVID-19 pandemic. In particular, the tourism workforce had to face lockdowns and travel restrictions. In order to maintain business and operational continuity, the tourism workforce had to...
