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How can machine tool builders capture value from smart services? : avoiding the service and digitalization paradox

Kamp, Bart; Zabala, Kristina; Zubiaurre, Arantza - In: The journal of business & industrial marketing 38 (2023) 2, pp. 303-316

Persistent link: https://www.econbiz.de/10013539118

Digital dark matter within product service systems

Vendrell-Herrero, Ferran; Myrthianos, Vasileios; Parry, … - In: Competitiveness Review: An International Business Journal 27 (2017) 1, pp. 62-79

Purpose The unobserved benefits of digital technologies are described as digital dark matter. Product service systems (PSSs) are bundles of products and services that deliver value in use, which is unobserved but generates benefits. This paper aims to empirically quantify digital dark matter...

Persistent link: https://www.econbiz.de/10014702708

Digital dark matter within product service systems

Vendrell-Herrero, Ferran; Myrthianos, Vasileios; Parry, … - In: Competitiveness review : an international business … 27 (2017) 1, pp. 62-79

Persistent link: https://www.econbiz.de/10011696405

Unpacking the relationship between digital capabilities, services capabilities, and firm financial performance : a moderated mediation model

Davies, Philip; Bustinza, Oscar F.; Parry, Glenn; … - In: Industrial marketing management : the international … 115 (2023), pp. 1-10

Persistent link: https://www.econbiz.de/10014454661

Traceability in luxury : harnessing B2B relationships to enhance ethical practices in the luxury industry

Holmqvist, Jonas; Kowalkowski, Christian - In: Industrial marketing management : the international … 111 (2023), pp. 257-267

Persistent link: https://www.econbiz.de/10014369270

Navigating disruptive crises through service-led growth : the impact of COVID-19 on Italian manufacturing firms

Rapaccini, Mario; Saccani, Nicola; Kowalkowski, Christian; … - In: Industrial marketing management : the international … 88 (2020), pp. 225-237

Persistent link: https://www.econbiz.de/10012285359

Organizing for digital servitization : a service ecosystem perspective

Sklyar, Alexey; Kowalkowski, Christian; Tronvoll, Bård; … - In: Journal of business research : JBR 104 (2019), pp. 450-460

Persistent link: https://www.econbiz.de/10012105062

Emergent market innovation : a longitudinal study of technology-driven capability development and institutional work

Ekman, Peter; Röndell, Jimmie; Kowalkowski, Christian; … - In: Journal of business research : JBR 124 (2021), pp. 469-482

Persistent link: https://www.econbiz.de/10012493950

Subscription offers in business-to-business markets : conceptualization, taxonomy, and framework for growth

Kowalkowski, Christian; Ulaga, Wolfgang - In: Industrial marketing management : the international … 117 (2024), pp. 440-456

Persistent link: https://www.econbiz.de/10014531643

Tensions in digital servitization through a paradox lens

Tóth, Zsófia; Sklyar, Alexey; Kowalkowski, Christian; … - In: Industrial marketing management : the international … 102 (2022), pp. 438-450

Persistent link: https://www.econbiz.de/10013259119