Existing payment systems get more and more disrupted. As a consequence of the global trend of digitizing payments and generating new business models from the use of blockchain-based digital programmable money, several new payment initiatives have been announced recently. Besides “classical”...

The digital euro is not a monolithic project. On the contrary: The fields of application are broad, and possible solutions are diverse. This paper provides an overview of use cases, application domains, and infrastructures for the digital euro that differ significantly. A comparison with...

Motivation und Vorgehensweise im Projekt Unterstützung der Ausführung von flexiblen Dienstleistungsprozessen durch Augmented Reality (ARinFLEX) -- Digitalisierung flexibler Dienstleistungen.-Der Digitalisierungsindex für Dienstleistungsprozesse -- Digitale Reifegradmodelle für...

Across industries, firms face the need to digitalize their service processes, i.e., transform the service delivery from a physical into a digital form or enhance it through digital technologies. Therefore, one important challenge can arise due to the inseparability of service processes, which...