This book presents up-to-date descriptions of smart service innovations in industry, supported by new scientific approaches. It summarizes the outcomes of the sixth Smart Services Summit, held in Zurich, Switzerland in October 2024, which primarily focused on digital co-creation in the smart...

"This innovative book dissects the transitions and technologies that are appearing in our new digital age. Authors Guy Parmentier and Romain Gandia expand on how this modern industrial revolution is profoundly transforming not just our society as a whole but is also challenging traditional...

Dieses Buch zeigt, wie die Digitalisierung für Unternehmen nutzbar gemacht werden kann, um für Kunden neue digitale Produkte und Dienstleistungen zu entwickeln und den Kundenmehrwert zu steigern sowie Ineffizienzen in der Wertschöpfung zu reduzieren. Der Autor gibt in diesem Buch eine...

A business model basically describes the way a company makes money. Yet, often we use digital services for free (e.g. Facebook, Google or WhatsApp) or for what seems to be a relatively minor price (e.g. Blablacar, Airbnb, and Amazon). Digital business models are different to traditional business...