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Digitization
Consumer behaviour
59
Konsumentenverhalten
56
Relationship marketing
26
Beziehungsmarketing
25
Retail trade
22
Customer satisfaction
21
Dienstleistungsqualität
21
Einzelhandel
21
Service quality
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Kundenzufriedenheit
18
Dienstleistungssektor
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Service industry
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Transformative service research
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Health care
10
Gesundheitsversorgung
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Customer experience
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Theorie
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Theory
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Attention restoration theory
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Discrimination
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Gesundheitswesen
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Health care system
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Tourism
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Commercial friendships
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Dienstleistungsmarketing
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Digitalisierung
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Einkaufszentrum
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Marketing management
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Marketingmanagement
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Quality of life
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Satisfaction
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Services marketing
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Shopping center
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Value creation
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Betriebliche Wertschöpfung
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Cancer
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Rosenbaum, Mark
3
Edwards, Karen
2
Kuppelwieser, Volker
2
Bickle, Marianne C.
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Campbell, Jeffery M.
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Cassia, Fabio
1
Cobelli, Nicola
1
Contreras Ramírez, Germán
1
Gonzalez-Arcos, Claudia Fernanda
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Kim, Jiyeon
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Klaus, Philipp
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Journal of retailing and consumer services
2
The journal of services marketing
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
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ECONIS (ZBW)
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The digitization of health care retailing
Rosenbaum, Mark
;
Contreras Ramírez, Germán
;
Edwards, Karen
- In:
Journal of research in interactive marketing : …
11
(
2017
)
4
,
pp. 432-446
Persistent link: https://www.econbiz.de/10011813342
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2
Commentary: the unintended consequences of digital service technologies
Rosenbaum, Mark
;
Walters, Gabby
;
Edwards, Karen
; …
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 97-109
Persistent link: https://www.econbiz.de/10013407398
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3
SDG commentary: economic services for work and growth for all humans
Subramony, Mahesh
;
Rosenbaum, Mark
- In:
The journal of services marketing
38
(
2024
)
2
,
pp. 190-216
Persistent link: https://www.econbiz.de/10014473616
Saved in:
4
Pharmacies providing health services : attitudes toward eHealth in Italy
Cobelli, Nicola
;
Cassia, Fabio
;
Zardini, Alessandro
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460795
Saved in:
5
Future research directions : enhancing the citizenship experience
Kuppelwieser, Volker
;
Klaus, Philipp
- In:
Journal of retailing and consumer services
81
(
2024
),
pp. 1-4
Persistent link: https://www.econbiz.de/10015117840
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