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Parida, Vinit
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32
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Sandhu, Kamaljeet
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Popkova, Elena G.
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Sjödin, Rönnberg David
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Schallmo, Daniel
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18
Mohammad Nabil Almunawar
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Röglinger, Maximilian
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Muhammad Anshari
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Izsak, Kincsö
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Kersten, Wolfgang
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Bogoviz, Aleksei Valentinovich
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Cerchione, Roberto
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Frank, Alejandro Germán
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Frost, Jon
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Grima, Simon
15
Thrassou, Alkis
15
Zysman, John
15
Dwivedi, Yogesh K.
14
Ferraris, Alberto
14
Moreno, Carmen
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239
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International review of economics & finance : IREF
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Premier reference source
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Technovation : the international journal of technological innovation, entrepreneurship and technology management
62
European journal of innovation management
61
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IEEE transactions on engineering management : EM ; a publication of the IEEE Engineering Management Society
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The journal of business & industrial marketing
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essentials
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Telecommunications policy : the international journal of digital economy, data sciences and new media
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Springer Proceedings in Business and Economics
52
Business horizons
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Springer eBooks / Business and Economics
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Baltic Journal of Economic Studies
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Research
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Business process management journal
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World Bank E-Library Archive
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Cogent business & management
42
Journal of payments strategy & systems
41
Journal of retailing and consumer services
41
Digital business
39
Technological forecasting and social change : an international journal
39
Applied economics
38
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
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International journal of entrepreneurial behavior & research
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International journal of innovation management : IJIM
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BASE
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USB Cologne (EcoSocSci)
1
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1
Value logics for service
innovation
: practice-driven implications for service-dominant logic
Lindhult, Erik
;
Chirumalla, Koteshwar
;
Oghazi, Pejvak
; …
- In:
Service business
12
(
2018
)
3
,
pp. 457-481
Persistent link: https://www.econbiz.de/10011915104
Saved in:
2
Unlocking digital
servitization
: a conceptualization of value co-creation capabilities
Struwe, Sascha
;
Slepniov, Dmitrij
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014299292
Saved in:
3
Enhancing customer experience in digital
servitization
: the impact of service-dominant logic
Åkesson, Maria
;
Löfberg, Nina
;
Tronvoll, Bård
- In:
Handbook of service experience
,
(pp. 119-129)
.
2025
Persistent link: https://www.econbiz.de/10015424021
Saved in:
4
A framework for
servitization
: enhance value proposition through customer engagement
Jiang, Xin
-
2020
Persistent link: https://www.econbiz.de/10012294476
Saved in:
5
Hyper-personalization, co-creation, digital clienteling and transformation
Jain, Geetika
;
Paul, Justin
;
Śrīvāstava, Arcanā
- In:
Journal of business research : JBR
124
(
2021
),
pp. 12-23
Persistent link: https://www.econbiz.de/10012493870
Saved in:
6
Service-dominant business model design for digital
innovation
in smart mobility
Turetken, Oktay
;
Grefen, Paul W. P. J.
;
Gilsing, Rick
; …
- In:
Business & information systems engineering : BISE ; the …
61
(
2019
)
1
,
pp. 9-29
Persistent link: https://www.econbiz.de/10012009522
Saved in:
7
How can dynamic capabilities make sense in avoiding value co-creation traps?
Sun, Xinbo
;
Zhang, Qingqiang
- In:
Management decision
60
(
2022
)
3
,
pp. 735-757
Persistent link: https://www.econbiz.de/10013162862
Saved in:
8
Marketing agency/client service-for-service provision in an age of digital transformation
Hughes, Tim
;
Vafeas, Mario
- In:
Journal of business-to-business marketing
26
(
2019
)
3/4
,
pp. 265-280
Persistent link: https://www.econbiz.de/10012196308
Saved in:
9
Understanding the complexities of omnichannel retailing through a service-dominant logic framework : exploring the role of digitalization in the retail ecosystem
Gibson, Samantha
;
Dahl, Andrew J.
;
Hsu, Maxwell K.
; …
- In:
The international review of retail, distribution and …
34
(
2024
)
5
,
pp. 669-702
Persistent link: https://www.econbiz.de/10015193849
Saved in:
10
Analysis and design of digital value co-creation networks: insights from digital platforms
Blaschke, Michael
-
2020
Persistent link: https://www.econbiz.de/10012221765
Saved in:
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