Purpose – The purpose of this paper is to review and synthesize the extant logistics literature on internal functional alignment to: create an inventory of prior research on this issue; identify areas that require additional examination, and; highlight opportunities and approaches for further...

Purpose – Based on customer value theory, this paper aims to propose and test a conceptual model of the relationship between third‐party logistics (3PL) provider customer orientation and customer firm logistics improvement. Design/methodology/approach – The 3PL provider customer...

Benchmarking has become more commonplace in recent years as managers sought to improve their firms' operations by examining strategic practices of leading companies. The focus of the current research is the benchmarking of logistics among United States manufacturers. The researchers explore the...

Organizational structure significantly influences firm performance. A recent survey of logistics professionals revealed that centralized structures accommodated logistics system integration better than decentralized structures. Also, centralized firms spent a lower percentage of net sales on...

Purpose – The purpose of this manuscript is to assess the impact of logistics salience on logistics capabilities and performance. Specifically, the impact of logistics salience on logistics innovativeness and logistics service differentiation is measured along with logistics innovativeness and...

Purpose – The paper aims to provide an overview of the evolution of relationship‐related research in the areas of logistics and supply chain management. Design/methodology/approach – Suggestions are offered for future research on logistics and supply chain relationships. Findings – While...