Despite substantial information technology (IT) investments, many organizations have failed to obtain hoped-for improvements in supply chain (SC) performance. Therefore, we investigate the mechanisms through which IT influences SC performance. Specifically, we use the resource-based view (RBV)...

Supply chain collaboration is a vital dynamic capability — one that can deliver differential performance. Yet, few managers comprehend the nuanced complexities involved in assessing heterogeneously dispersed resources and bringing complimentary competencies together up and down the supply...