A comparison is made between the field of organizational psychology as I saw it in 1965 and how I see it today. Many issues remain the same, but the field is more differentiated, fragmented, and individualized than ever, despite culture, especially national culture, having become a big topic....

The literature on new goods and social welfare generally assumes that innovations are developed by manufacturers. But innovation by users has been found to also be an important part of innovative activity in the economy. In this paper we explore the impact of users as a source of innovation on...

Online feedback mechanisms harness the bi-directional communication capabilities of the Internet in order to engineer large-scale word-of-mouth networks. Best known so far as a technology for building trust and fostering cooperation in online marketplaces, such as eBay, these mechanisms are...

In the traditional new product development process, manufacturers first explore user needs and then develop responsive products. Developing an accurate understanding of user needs is not simple or fast or cheap however, and the traditional approach is coming under increasing strain as user needs...

This paper provides directions for web and e-commerce applications security. In particular, access control policies, workflow security, XML security and federated database security issues pertaining to the web and ecommerce applications are discussed.

This paper offers a systematic exploration of online feedback mechanism design issues in trading environments with opportunistic sellers, imperfect monitoring of a seller's effort level, and two possible transaction outcomes (corresponding to "high" and "low" quality respectively), one of which...