This paper analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and firms’ innovational performance. It studies whether the enterprise systems have impacts on process as...

This study analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and labor productivity. It reveals the performance gains due to different combinations of these systems. It...

Enterprise systems, i. e. company-wide packages of enterprise software for planning, calculating and managing business processes, are widely used in various industry branches throughout many countries. In general employed to replace firms’ usually poorly connected legacy software, enterprise...