Most organizations use Enterprise Resource Planning (ERP) systems, which provide a platform for integrating processes and data. Even though competitive pressure forces financial service organizations to permanently improve their business processes, there is a lack of research regarding the use...

Data quality management (DQM) gains importance due to the increasing amount and diversity of data as well as data's critical impact on organizational success. Enterprise resource planning (ERP) systems, which are used in most manufacturing and service organizations, provide a platform for data...

The successful implementation of enterprise resource planning (ERP) systems enables organizations to enhance their efficiency and maintain competitive capability through cross-functional integration across operational activities. Nevertheless, implementation of ERP systems is a risky endeavor...