In recent years there has been an increased focus on improving the capability and flexibility of organisational information systems through improving, and where necessary, re-engineering inter and intra-organisational information flows. In doing so, many firms have realised that the cornerstone...

It is widely accepted that Enterprise Resource Planning (ERP) can provide organizations with efficiency and productivity gains, in terms of aggregating and streamlining internal business processes. It is also well understood that embarking upon the implementation of such an IT project, also...