The digital transformation of governments across Europe is one of the cornerstones of achieving the Digital Single Market vision, as well as the broader EU2020 goals. The recent Ministerial Declaration emphasises the need to strive towards 'open, efficient and inclusive, providing borderless,...

The digital transformation of governments across Europe is one of the cornerstones of achieving the Digital Single Market vision, as well as the broader EU2020 goals. The recent Ministerial Declaration emphasises the need to strive towards 'open, efficient and inclusive, providing borderless,...

The digital transformation of governments across Europe is one of the cornerstones of achieving the Digital Single Market vision, as well as the broader EU2020 goals. The recent Ministerial Declaration emphasises the need to strive towards 'open, efficient and inclusive, providing borderless,...

Digital technologies increasingly place new demands and expectations on the public sector. Realising the full potential these technologies hold is the key challenge for governmental organisations. In eGovernment, that potential is on the one hand in optimising the supply of online public...

Digital technologies increasingly place new demands and expectations on the public sector. Realising the full potential these technologies hold is the key challenge for governmental organisations. In eGovernment, that potential is on the one hand in optimising the supply of online public...

The report at hand is the Background report; this document complements the Insight report, which summarises the key findings. The goal of this report is to provide a comprehensive and detailed overview on the eGovernment assessment performed. The results on the indicators that compose the...

This "Insight Report" presents key findings of the 2016 eGovernment Benchmark. It provides insight and detail from three perspectives: 1. A retrospective on eGovernment performance in Europe 2012-2015: progress made with regard to implementing the policy priorities of the eGovernment Action Plan...

This "Insight Report" presents key findings of the 2016 eGovernment Benchmark. It provides insight and detail from three perspectives: 1. A retrospective on eGovernment performance in Europe 2012-2015: progress made with regard to implementing the policy priorities of the eGovernment Action Plan...

This "Background report" complements the Insight report and provides detailed measurement results from the eGovernment Benchmark 2016, related to the key priorities in the eGovernment Action plan. It presents the method, pan-EU findings, and contains country-specific fact sheets. This is aimed...