Success of an organization is increasingly dependent on its capability to create an environment to improve the productivity of knowledge work. This book focusses on the concepts, models and technologies that are used to design and implement such an environment. It develops the vision of a...

"This book provides practical guidelines for the implementation of knowledge management strategies through the discussion of specific technologies and taxonomies of knowledge management applications. A critical mass of some of the most sough-after research of our information technology and...