Ensuring an effective customer service requires targeted efforts in a number of areas, one of which is to develop service standards for each market segment. Differentiation of the customer service is achieved by adopting different standards according to the following criteria: availability of...

International competitiveness of countries and corporations is the function of their knowledge-based economic performance. Economic positions among countries and inside countries are redistributed on the grounds of success or failure in knowledge based economic activities. It is not a...

We construct a proxy for Russia's war-related output to evaluate the macroeconomic importance of war-related branches for Russia since the 2022 invasion of Ukraine. Our results suggest that warrelated branches contributed significantly to Russia's economic recovery after the sharp decline of GDP...

Ireland appears to be in the throes of a remarkable process of social change. Over the last decade, the apparently inescapable status of the twenty-six counties as an economic casualty has been dramatically reversed. In recent years, it has become commonplace for the Irish Republic to register...