Outlines the changes which have occurred in the hospitality business environment during the period 19901995 and reviews the resulting changes in skills, attitudes and competences now required of hospitality managers. It is important that these developments are reflected in the hospitality...

Purpose The purpose of this paper is to profile the Worldwide Hospitality and Tourism Themes theme issue “The way forward: how is Malaysian hospitality and tourism education working with industry?” with reference to the experiences of the theme editors and writing team....