Effectiveness involves more than simple efficiency, which is limited to the production process assessment of peer operational units. Effectiveness incorporates variables that are both controllable (i.e. efficiency) and non-controllable (i.e. perceived quality) by the operational units. It is a...

This study examines the efficiency of the Greek banking system for the period 1994-2006 using DEA. The findings suggest that total efficiency improved and this is mainly attributed to allocative efficiency. Large- and small-sized banks appear more efficient compared with medium-sized ones, while...

This paper studies the impact of recent mergers and acquisitions (M&As) on the cost and profit efficiency of banks in Greece. To this end, three methods have been applied: (i) analysis of developments in certain cost and profit indicators and their dispersion for bank groups according to their...

This paper specifies an empirical framework for estimating both technical and allocative efficiency, which is applied to a large panel of European banks over the years 1996 to 2003. Our methodology allows for self-consistent measurement of technical and allocative inefficiency, in an effort to...

This paper specifies an empirical framework for estimating both technical and allocative efficiency, which is applied to a large panel of European banks over the years 1996 to 2003. Our methodology allows for self-consistent measurement of technical and allocative inefficiency, in an effort to...