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Consumer decision making styles in retailing : evolution of mindsets and psychological impacts
Lysonski, Steven; Durvasula, Srinivas - In: The journal of consumer marketing 30 (2013) 1, pp. 75-87
Persistent link: https://www.econbiz.de/10009722347
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Diagnosing service quality in retailing : the case of Singapore
Durvasula, Srinivas; Lysonski, Steven - In: Journal for international business and entrepreneurship … 5 (2010) 1, pp. 1-17
Persistent link: https://www.econbiz.de/10008688747
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The consequences of human resource stocks and flows : a longitudinal examination of unit service orientation and unit effectiveness
Ployhart, Robert E.; Weekley, Jeff A.; Ramsey, Jase - In: Academy of Management journal : AMJ 52 (2009) 5, pp. 996-1015
Persistent link: https://www.econbiz.de/10003906466
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Effects of online communication practices on consumer perceptions of performance uncertainty for search and experience goods
Weathers, Danny; Sharma, Subhash; Wood, Stacy L. - In: Journal of retailing 83 (2007) 4, pp. 393-401
Persistent link: https://www.econbiz.de/10003598468