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Trading-up on unmet expectations? : evaluating consumers' expectations in online premium grocery shopping logistics
De Kervenoael, Ronan; Yanık, Seda; Bozkaya, Burcin; … - In: International journal of logistics : research and … 19 (2016) 2, pp. 83-104
Persistent link: https://www.econbiz.de/10011487786
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Paths of the least resistance : understanding how motives form in international retail joint venturing
Palmer, Mark; Owens, Martin; De Kervenoael, Ronan - In: The service industries journal 30 (2010) 5/6, pp. 965-989
Persistent link: https://www.econbiz.de/10003993335
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Brilliant mistake! : essays on incidents of management mistakes and mea culpa
Palmer, Mark; Simmons, Geoff; De Kervenoael, Ronan - In: International journal of retail & distribution management 38 (2010) 4/5, pp. 234-257
Persistent link: https://www.econbiz.de/10003977602
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SIoT robots and consumer experiences in retail : unpacking repeat purchase intention drivers leveraging computers are social actors (CASA) paradigm
De Kervenoael, Ronan; Schwob, Alexandre; Hasan, Md. Rajibul - In: Journal of retailing and consumer services 76 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10014460835